{"id":3780,"date":"2017-09-17T14:38:25","date_gmt":"2017-09-17T13:38:25","guid":{"rendered":"http:\/\/www.gpsj.co.uk\/?p=3780"},"modified":"2017-09-17T18:41:25","modified_gmt":"2017-09-17T17:41:25","slug":"it-experts-tell-gpsj-government-not-doing-enough-to-protect-public-sector-against-cyberattacks","status":"publish","type":"post","link":"https:\/\/www.gpsj.co.uk\/?p=3780","title":{"rendered":"IT experts tell GPSJ: \u2018Government not doing enough to protect public sector against cyberattacks\u2019"},"content":{"rendered":"
\"\"

76% of UK CEOs are concerned about cyber threats<\/p><\/div>\n

Reporter: Stuart Littleford<\/p>\n

In May the NHS suffered a large scale ransomware attack and although the attack was not specifically targeted at the NHS a lack of IT security awareness and variations in software on IT systems in the organisation meant the affects were devastating.<\/p>\n

By the afternoon of the attack around 16 NHS Trusts and an unknown number of GP practices had been affected by the ransomware. Staff attempting to log into their computers were greeted by a large, red screen saying their files had been encrypted and they would need to pay a ransom in the electronic money Bitcoin to get them back.<\/p>\n

The NHS was not being specifically targeted but it was being affected by the release of a virus called WannaCry or WannaDecryptor (or variations of these names) that had already impacted a telecommunications company and some Spanish banks.<\/p>\n

The Government & Public Sector Journal was contacted by Dr Saif Abed of AbedGraham, one of Europe\u2019s largest healthcare IT strategy consultants. Dr Said trained in medicine but has specialised in IT strategy and security, founding the AbedGraham health IT and risk consultancy. And as such, he was not surprised that the NHS was caught up in something bigger.<\/p>\n

Speaking to GPSJ he said: \u201cRansomware tends to be widespread and opportunistic,\u201d he says. \u201cIf you really wanted to launch a sustained attack against a particular organisation, then you would use something more specialist and directly malicious than this.\u201d<\/p>\n

Even so, the NHS was hit hard. Some trusts, and boards in Scotland had to close their A&E departments or urge patients to attend only if they had life threatening conditions, as delays built up. There were numerous reports of appointments being cancelled and transfers and discharges delayed.<\/p>\n

One surgery GPSJ spoke to in Oldham, Lancashire said they had \u201cresorted to using a pen and paper\u201d as all their IT systems were down, and they were just about managing to cope – although it was a disaster for the surgery.<\/p>\n

The digital maturity assessment of trusts survey that NHS England conducted last year showed that a majority of trusts are still running computers running Windows XP. This is a Microsoft operating system that has not been supported since 2014 (or, for the UK public sector, 2015) and is no longer \u2018patched\u2019 against the sort of known vulnerability that WannaCry exploited.<\/p>\n

Dr Abed says that a \u201cfull investigation\u201d is needed to find out exactly what role each of these played.<\/p>\n

\u201cWe need a forensic investigation into this, in part to avoid inappropriately blaming specific bits of software, or people.<\/p>\n

\u201cI have seen a lot of tweets apportioning blame: \u201cIt\u2019s all the fault of the IT department\u201d or \u201chow could people be so irresponsible as to click on a link\u201d, but it\u2019s not that straightforward.<\/p>\n

\u201cWe have to ask why this software is still out there, why it is unpatched, why there hasn\u2019t been the investment in clinical leadership to make people aware of the dangers, why there weren\u2019t the people and processes in place to respond when it happened.<\/p>\n

\u201cAlso, if we see this as only a technology issue, we run the risk of not seeing the situation for what it really is; a clinical risk and patient safety issue.<\/p>\n

\u201cWe need to invest consistently in infrastructure and people and processes,\u201d he says. \u201cThat is why we need a forensic inquiry, and one that leads to immediate action, not one that takes two years and then issues a report.<\/p>\n

\u201cIf we can pinpoint the problems, we can build a co-ordinated relationship between suppliers, the government and NHS organisations that addresses the problems in a way that meets clinical need.<\/p>\n

\u201cThe NHS needs to hold an enquiry into WannaCry and then get to grips with the fundamental problems that it exposed. The part of me that is a clinician is hoping that this will not be siloed as a technology issue.<\/p>\n

\u201cThis needs to be seen as a national challenge and as a board-level priority, because it is a clinical safety and a patient care issue. It just so happened that this particular point of failure was based on technology.\u201d<\/p>\n

With cyberattacks on Public sector organisations increasing GPSJ spoke an IT expert to find out if the UK government is doing enough to protect against such threats.<\/p>\n

\"\"GPSJ spoke with Markus Jakobsson, chief scientist at Agari and an expert in email security, and asked him about emerging email threats and his thoughts on the government\u2019s preparedness for future attacks.<\/p>\n

GPSJ: \u201cWhat threat was presented with the recent attacks on MP\u2019s email systems?\u201d<\/em><\/strong><\/p>\n

MJ: \u201cThe attacks on MP\u2019s emails was a brute force attack and this isn\u2019t as serious as some attacks, more threatening are the targeted phishing attacks for passwords as these are more surgically targeted against \u2018individuals of interest\u2019 by hackers allowing for potentially more private information about them.<\/p>\n

\u201cThe attackers want sensitive data about systems and people to mount a second strike once compromised with politicians this could involve damaging private information that could affect them getting elected in future – we have seen this in the States.\u201d<\/p>\n

GPSJ: \u201cHow serious is the treat to UK critical infrastructure?\u201d<\/em><\/strong><\/p>\n

MJ: \u201cI live in fear of attacks on utilities and internet systems, without these we are in trouble, if the power supplies are targeted what is going to keep the computers and internet running that keep the critical national infrastructure working? Back up supplies can only last so long and these are desirable targets to infiltrate, we won\u2019t know how badly infiltrated some the UK systems are until such time as a conflict – we have seen this in Ukraine.\u201d<\/p>\n

GPSJ: \u201cDo you think the UK government is doing enough to protect against future attacks?\u201d<\/em><\/strong><\/p>\n

MJ: \u201cI am sad to say the UK government isn\u2019t taking these threats as seriously as they should, they haven\u2019t caught up yet to the seriousness of the threat and this is the same for other governments.<\/p>\n

\u201cYou should not make it the task of individuals in an organisation to protect against threats, organisations should use outside specialist IT companies to protect their systems rather than relying on their own systems.<\/p>\n

\u201cIt is also important to update software regularly and if your software only runs on older operating systems they can\u2019t be updated, we have seen in the NHS with many operating systems being used across the UK – this can be disastrous and should be avoided at all costs.\u201d<\/p>\n

Pete Banham, a cyber resiliency expert at Mimecast, told GPSJ about the attack on Barts Health NHS Trust: \u201cThe ransomware attack on Barts reads like a textbook example. Without proper technical controls it only takes one person to open a malicious email attachment and the attacker is in. For healthcare organisations, the stakes are especially high. If attackers can gain or deny access to sensitive and very personal files, patient safety is on the line.<\/p>\n

\u201cCybercriminals are incredibly sophisticated at using email for attack and bypassing traditional security procedures.<\/p>\n

\u201cBowing to these hacker\u2019s ransom demands only emboldens and finances them for further attacks. Only by adopting a cyber resilient approach can organisations recover quickly from this type of attack.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

76% of UK CEOs are concerned about cyber threats<\/p>\n

Reporter: Stuart Littleford<\/p>\n

In May the NHS suffered a large scale ransomware attack and although the attack was not specifically targeted at the NHS a lack of IT security awareness and variations in software on IT systems in the organisation meant the affects were <\/p>\n

Continue reading IT experts tell GPSJ: \u2018Government not doing enough to protect public sector against cyberattacks\u2019<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[7,1,9],"tags":[750,752,753,749,25,26,264,143,738,751,122,745,310,422,746,716,748,747],"class_list":["post-3780","post","type-post","status-publish","format-standard","hentry","category-government-agencies","category-it-it-security","category-nhs-healthcare","tag-abedgraham","tag-agari","tag-cyberattacks","tag-dr-saif-abed","tag-government-public-sector-journal","tag-gpsj","tag-gpsj-magazine","tag-it","tag-it-security","tag-markus-jakobsson","tag-nhs","tag-nhs-trusts","tag-public-sector","tag-public-sector-magazine","tag-ransomware","tag-stuart-littleford","tag-wannacry","tag-wannadecrypto","odd"],"yoast_head":"\nIT experts tell GPSJ: \u2018Government not doing enough to protect public sector against cyberattacks\u2019 - Government & Public Sector Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gpsj.co.uk\/?p=3780\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT experts tell GPSJ: \u2018Government not doing enough to protect public sector against cyberattacks\u2019 - Government & Public Sector Journal\" \/>\n<meta property=\"og:description\" content=\"76% of UK CEOs are concerned about cyber threats Reporter: Stuart Littleford In May the NHS suffered a large scale ransomware attack and although the attack was not specifically targeted at the NHS a lack of IT security awareness and variations in software on IT systems in the organisation meant the affects were Continue reading IT experts tell GPSJ: \u2018Government not doing enough to protect public sector against cyberattacks\u2019\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gpsj.co.uk\/?p=3780\" \/>\n<meta property=\"og:site_name\" content=\"Government & Public Sector Journal\" \/>\n<meta property=\"article:published_time\" content=\"2017-09-17T13:38:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-09-17T17:41:25+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2017\/07\/IMG_2075-300x200.jpg\" \/>\n<meta name=\"author\" content=\"The GPSJ Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"The GPSJ Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=3780#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=3780\"},\"author\":{\"name\":\"The GPSJ Team\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/#\\\/schema\\\/person\\\/d54386f99736367ec2789825fed93b4a\"},\"headline\":\"IT experts tell GPSJ: \u2018Government not doing enough to protect public sector against cyberattacks\u2019\",\"datePublished\":\"2017-09-17T13:38:25+00:00\",\"dateModified\":\"2017-09-17T17:41:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=3780\"},\"wordCount\":1235,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=3780#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.gpsj.co.uk\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/IMG_2075-300x200.jpg\",\"keywords\":[\"AbedGraham\",\"Agari\",\"Cyberattacks\",\"Dr Saif Abed\",\"Government & Public Sector Journal\",\"GPSJ\",\"GPSJ Magazine\",\"IT\",\"IT Security\",\"Markus Jakobsson\",\"NHS\",\"NHS Trusts\",\"public sector\",\"Public Sector Magazine\",\"ransomware\",\"Stuart Littleford\",\"WannaCry\",\"WannaDecrypto\"],\"articleSection\":[\"Government Agencies\",\"IT & IT Security\",\"NHS & Healthcare\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=3780#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=3780\",\"url\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=3780\",\"name\":\"IT experts tell GPSJ: \u2018Government not doing enough to protect public sector against cyberattacks\u2019 - 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