{"id":4257,"date":"2018-08-23T18:30:57","date_gmt":"2018-08-23T17:30:57","guid":{"rendered":"http:\/\/www.gpsj.co.uk\/?p=4257"},"modified":"2018-08-23T19:08:10","modified_gmt":"2018-08-23T18:08:10","slug":"the-internet-is-still-ok-sometimes","status":"publish","type":"post","link":"https:\/\/www.gpsj.co.uk\/?p=4257","title":{"rendered":"The Internet is still OK\u2026 sometimes"},"content":{"rendered":"
\"\"<\/a>

Justin Day, 6point6<\/p><\/div>\n

The Government Digital Service gave its blessing to using the Internet instead of the Public Services Network in January 2017. But there\u2019s danger in letting the solution define the requirements, says Justin Day of 6point6 Cloud Gateway.<\/strong><\/p>\n

In early 2017, the Government Digital Service (GDS) published a blog called \u201cThe Internet is ok\u201d<\/a>. It outlined the public sector digital and technology leaders\u2019 position on the Public Services Network and concluded that it was clear that everyone agreed we could just use the Internet.<\/p>\n

This was a big moment. Up to this point, some decision makers were wary of the Internet. The blog was an important advisory piece which highlighted that if you follow the guidelines, everything will be OK.<\/p>\n

The very next thing that the author did was to clarify that the Internet is ok for the vast majority of the work that the public sector does, but not all. \u201cBut from today,\u201d it said, \u201cnew services should be made available on the Internet and secured appropriately using the best available standards-based approaches. When we\u2019re updating or changing services, we should take the opportunity to move them to the Internet.\u201d Internet by default.<\/p>\n

Eighteen months on, where are we? Is the Internet still ok and was it ever ok?<\/p>\n

A long time ago, I was given some advice that we don\u2019t sell technology; we sell a service level agreement. In the context of what Government departments provide to the general public \u2013 access to services \u2013 this advice holds true. What the public wants is access to services. When looking at solution options, procurers must ask themselves what service level guarantees are on offer.<\/p>\n

The first issue with the Internet is that its service levels cannot be guaranteed: if a service relies on the Internet, then it is difficult to say who one can call when network performance inexplicably degrades, or connectivity is lost altogether. This by itself may make the Internet an inadequate choice of solution for some critical services, and that\u2019s without going into a discussion about which services, then, should be considered critical.\u00a0 This factor is not yet given sufficient weight by decision makers.<\/p>\n

This brings us to a second issue: why are the limitations of the Internet given insufficient weight, despite the caveat of the original post? To understand why, we need to understand the decision makers who, broadly speaking, fall into one of two camps: digital enthusiast or digital moderate.<\/p>\n

Broadly speaking, enthusiasts believe that everything should be in the cloud and that the Internet is the route to delivering it. The moderates still believe in each case on its merits. So, why are the enthusiasts winning?<\/p>\n

The first reason is the advice itself: it\u2019s easier to win an argument when the official advice supports your position. The digital resistance is often on a hiding to nothing.<\/p>\n

Secondly, the sheer numbers of digital enthusiasts; they are now the norm. Perhaps it\u2019s because the current generation has effectively grown up with accessible IT: they expect services and apps to exist powered by the Internet, using a device we all carry, our mobile phone. Therefore, the Internet is the right way to go.<\/p>\n

Finally, even if all other factors were deadlocked, enthusiasts usually get the green light simply because few decision-makers want to be labelled a hindrance to progress.<\/p>\n

My instinct honed from time spent around several Government departments is that the Internet is ok, but that it is not the answer to everything. People need to be more thorough, and to revert to the discipline of examining properly, whether cloud services and the Internet is the right thing for what they\u2019re doing.\u00a0 At a technical level, you can certainly look at things like latency, or quality of service. But they are the easy ones to look at. From the client perspective: are they getting the SLA that meets their needs? Do I want to have that extra layer of security encryption or otherwise?<\/p>\n

Holistically, it\u2019s about recognising that there is a multitude of options, not just one. This leads me to my overarching point: about the hybrid network, the hybrid cloud, which I think will win out within the next two years.\"\"<\/a><\/p>\n

There will be a layer of early adopters which have been burned. Those following behind will have done more research and will know that the right thing to do is work on a case by case basis. Being flexible, digital and agile means applying the right technologies from the huge range available that works best for the end consumer, the business and everyone in the chain. It doesn\u2019t matter what that is.<\/p>\n

That, to me, is digital and that, to me, is what being agile means.<\/p>\n

Since 2017, 6point6 Cloud Gateway has offered a portfolio of solutions that turn into reality the much talked about but rarely delivered agile network. It provides a secure gateway that is entirely vendor- and technology-neutral, connecting organisations to any cloud service provider or legacy infrastructure using any carrier medium, enabling transformation at the pace of change that suits the customer. Already prized by two major public sector entities, its solutions put organisations back in control of their IT, their data assets and their business, enabling agile transformation without contractual lock-in.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Justin Day, 6point6<\/p>\n

The Government Digital Service gave its blessing to using the Internet instead of the Public Services Network in January 2017. But there\u2019s danger in letting the solution define the requirements, says Justin Day of 6point6 Cloud Gateway.<\/p>\n

In early 2017, the Government Digital Service (GDS) published a blog called \u201cThe <\/p>\n

Continue reading The Internet is still OK\u2026 sometimes<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[7,1],"tags":[1207,592,283,25,1208,417,26,264,1209,143,1211,310,416,422,1210],"class_list":["post-4257","post","type-post","status-publish","format-standard","hentry","category-government-agencies","category-it-it-security","tag-6point6-cloud-gateway","tag-cloud","tag-government","tag-government-public-sector-journal","tag-government-digital-service","tag-government-journal","tag-gpsj","tag-gpsj-magazine","tag-internet","tag-it","tag-justin-day","tag-public-sector","tag-public-sector-journal","tag-public-sector-magazine","tag-public-services-network","odd"],"yoast_head":"\nThe Internet is still OK\u2026 sometimes - Government & Public Sector Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gpsj.co.uk\/?p=4257\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Internet is still OK\u2026 sometimes - Government & Public Sector Journal\" \/>\n<meta property=\"og:description\" content=\"Justin Day, 6point6 The Government Digital Service gave its blessing to using the Internet instead of the Public Services Network in January 2017. But there\u2019s danger in letting the solution define the requirements, says Justin Day of 6point6 Cloud Gateway. 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