{"id":6657,"date":"2022-07-22T17:16:09","date_gmt":"2022-07-22T16:16:09","guid":{"rendered":"https:\/\/www.gpsj.co.uk\/?p=6657"},"modified":"2022-07-22T17:16:09","modified_gmt":"2022-07-22T16:16:09","slug":"itelligent-i-wins-durham-county-council-contract-in-deal-to-deliver-data-driven-customer-led-intelligence","status":"publish","type":"post","link":"https:\/\/www.gpsj.co.uk\/?p=6657","title":{"rendered":"itelligent-i wins Durham County Council contract in deal to deliver data-driven, customer-led intelligence"},"content":{"rendered":"
\"\"<\/a>

Durham<\/p><\/div>\n

itelligent-i has been chosen by Durham County Council to deliver a corporate data and analytics platform to accelerate the delivery of meaningful insights across the council\u2019s main service areas using its suite of Accelerator Analytics. The solution securely brings together data from multiple sources and delivers meaningful insights upon which the council will be able to make faster, more effective decisions.<\/p>\n

Working together with itelligent-i, the council carried out a Corporate Business Intelligence Review (CBIR) in the first half of 2021 to assess how it could better use the collective data it has across all services. The review found that data can be better harnessed across systems to allow less time for data collection and extraction, and more time for data analysis and the use of insights. The intelligence to be gained can help assist the council in planning, resource management and developing its services for customers.<\/p>\n

Paul Darby, Corporate Director Resources, Durham County Council explains: \u201cWe\u2019ve undertaken a substantial information and data improvement exercise with itelligent-i, so that the extensive data we have across the organisation as a whole, including data from our partners, can be used to deliver customer-led council services, whilst operating within budgetary parameters and compliance.\u201d<\/p>\n

A public sector specialist, itelligent-i has worked closely with individual departments to understand the complex business processes and implement effective data visualisations and analytics. With its knowledge, it can take the best elements of its skills and design solutions to independently support specific challenges or needs.\"\"<\/a><\/p>\n

Tim Windsor, CEO, itelligent-i explains: \u201cA core challenge and requirement for the council is to provide the timely and accurate insight it needs to understand the journey and flow of demand throughout the entire organisation such that it can tailor services and manage the costs to meet the customers\u2019 needs.\u201d<\/p>\n

Using itelligent-i\u2019s insight approach it is possible to explore and drill through the data from a strategic, performance and operational lens perspective, whilst being safe in the knowledge the data is taken from the same single corporate version of the truth.<\/p>\n

\u201cTaking the programme forward is an ambition for the council in order to better utilise its sources of data and customers insights and it will be integral to future strategic planning and service improvement work \u2013 we\u2019re very pleased to be working alongside the Durham,\u201d concludes Mark Carlile, Head of Public sector, itelligent-i.<\/p>\n

For more information on itelligent-i, please visit:\u00a0www.itelligent-i.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Durham<\/p>\n

itelligent-i has been chosen by Durham County Council to deliver a corporate data and analytics platform to accelerate the delivery of meaningful insights across the council\u2019s main service areas using its suite of Accelerator Analytics. The solution securely brings together data from multiple sources and delivers meaningful insights upon which the council <\/p>\n

Continue reading itelligent-i wins Durham County Council contract in deal to deliver data-driven, customer-led intelligence<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[2,2701],"tags":[3004,3000,543,1069,2999,25,417,26,264,3005,143,2998,544,3003,3001,310,416,422,3002],"class_list":["post-6657","post","type-post","status-publish","format-standard","hentry","category-local-authority-councils","category-technology","tag-analytics","tag-corporate-business-intelligence-review-cbir","tag-council","tag-data","tag-durham-county-council","tag-government-public-sector-journal","tag-government-journal","tag-gpsj","tag-gpsj-magazine","tag-information","tag-it","tag-itelligent-i","tag-local-authority","tag-mark-carlile","tag-paul-darby","tag-public-sector","tag-public-sector-journal","tag-public-sector-magazine","tag-tim-windsor","odd"],"yoast_head":"\nitelligent-i wins Durham County Council contract in deal to deliver data-driven, customer-led intelligence - Government & Public Sector Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gpsj.co.uk\/?p=6657\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"itelligent-i wins Durham County Council contract in deal to deliver data-driven, customer-led intelligence - Government & Public Sector Journal\" \/>\n<meta property=\"og:description\" content=\"Durham itelligent-i has been chosen by Durham County Council to deliver a corporate data and analytics platform to accelerate the delivery of meaningful insights across the council\u2019s main service areas using its suite of Accelerator Analytics. The solution securely brings together data from multiple sources and delivers meaningful insights upon which the council Continue reading itelligent-i wins Durham County Council contract in deal to deliver data-driven, customer-led intelligence\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gpsj.co.uk\/?p=6657\" \/>\n<meta property=\"og:site_name\" content=\"Government & Public Sector Journal\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-22T16:16:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2022\/07\/megan-i-telligent-1024x682.jpg\" \/>\n<meta name=\"author\" content=\"The GPSJ Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"The GPSJ Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=6657#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=6657\"},\"author\":{\"name\":\"The GPSJ Team\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/#\\\/schema\\\/person\\\/d54386f99736367ec2789825fed93b4a\"},\"headline\":\"itelligent-i wins Durham County Council contract in deal to deliver data-driven, customer-led intelligence\",\"datePublished\":\"2022-07-22T16:16:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=6657\"},\"wordCount\":423,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=6657#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.gpsj.co.uk\\\/wp-content\\\/uploads\\\/2022\\\/07\\\/megan-i-telligent-1024x682.jpg\",\"keywords\":[\"Analytics\",\"Corporate Business Intelligence Review (CBIR)\",\"Council\",\"Data\",\"Durham County Council\",\"Government & Public Sector Journal\",\"Government Journal\",\"GPSJ\",\"GPSJ Magazine\",\"Information\",\"IT\",\"itelligent-i\",\"Local Authority\",\"Mark Carlile\",\"Paul Darby\",\"public sector\",\"Public Sector Journal\",\"Public Sector Magazine\",\"Tim Windsor\"],\"articleSection\":[\"Local Authority & Councils\",\"Technology\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=6657#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=6657\",\"url\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=6657\",\"name\":\"itelligent-i wins Durham County Council contract in deal to deliver data-driven, customer-led intelligence - 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