{"id":8425,"date":"2024-06-12T09:38:50","date_gmt":"2024-06-12T08:38:50","guid":{"rendered":"https:\/\/www.gpsj.co.uk\/?p=8425"},"modified":"2024-06-12T09:41:00","modified_gmt":"2024-06-12T08:41:00","slug":"solving-the-public-sector-productivity-puzzle-why-connectivity-holds-the-key","status":"publish","type":"post","link":"https:\/\/www.gpsj.co.uk\/?p=8425","title":{"rendered":"Solving the public sector productivity puzzle: why connectivity holds the key"},"content":{"rendered":"\n<p><em>By Anne-Marie Vine-Lott, Director of Health, Vodafone UK<\/em><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"951\" src=\"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/Anne-Marie-Vine-Lott-1024x951.jpg\" alt=\"\" class=\"wp-image-8426\" style=\"width:252px;height:auto\" srcset=\"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/Anne-Marie-Vine-Lott-1024x951.jpg 1024w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/Anne-Marie-Vine-Lott-300x278.jpg 300w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/Anne-Marie-Vine-Lott-768x713.jpg 768w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/Anne-Marie-Vine-Lott-150x139.jpg 150w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/Anne-Marie-Vine-Lott-400x371.jpg 400w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/Anne-Marie-Vine-Lott.jpg 1477w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><em>Anne-Marie Vine-Lott<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n<p>Restoring public sector productivity is a national priority.<\/p>\n\n\n\n<p>Recent ONS <a href=\"https:\/\/www.reuters.com\/world\/uk\/uk-public-sector-productivity-goes-bad-worse-ons-data-shows-2024-05-03\/#:~:text=Public%20sector%20productivity%20measures%20the,of%20even%2025%20years%20ago.\">figures<\/a> reveal productivity levels in the public sector considerably worsened in late 2023 \u2013 especially across healthcare and education \u2013 and to this day remain 6.8% lower than pre-pandemic levels.<\/p>\n\n\n\n<p>The Office for Budget Responsibility <a href=\"https:\/\/www.gov.uk\/government\/news\/18-billion-benefits-through-public-sector-productivity-drive#:~:text=Chancellor%20of%20the%20Exchequer%20Jeremy%20Hunt%20said%3A&amp;text=According%20to%20the%20Office%20for,and%20delivering%20savings%20for%20taxpayers.\">believes<\/a> returning to pre-pandemic productivity levels could save \u00a320 billion a year \u2013 improving public service quality and reducing the burden on taxpayers. But how can we go about achieving this goal?<\/p>\n\n\n\n<p>I strongly believe that safe, reliable, world-class connectivity is key for transforming public sector productivity and ultimately citizens\u2019 experience. Each part of the public sector has its own challenges, but our breadth of experience and the flexibility of our technologies mean that we can innovate at a pace that works for all stakeholders, whether we\u2019re talking about NHS patients and staff; students; citizens working with councils; or public services of any kind.<\/p>\n\n\n\n<p>They all stand to benefit from top-tier connectivity and the roll-out of 5G.<\/p>\n\n\n\n<p><strong>Harnessing technology in healthcare<\/strong><\/p>\n\n\n\n<p>In healthcare, connectivity has a direct impact on patients\u2019 abilities to access services, their experience navigating their care; and their ability to self-manage their health if they have a long-term condition.<\/p>\n\n\n\n<p>Connectivity, whether mobile (4G\/5G) or fixed, public or private, is fundamental for accelerating the adoption of new and existing technologies that facilitate these improvements. It\u2019s why having the right underlying connectivity in place in every hospital and GP practice is key for them to run as efficiently and productively as possible \u2013 and we have already started to see what a connected healthcare ecosystem could look like.<\/p>\n\n\n\n<p>In A&amp;E departments across the country, Vodafone has partnered with eConsult Health to roll out <a href=\"https:\/\/www.vodafone.co.uk\/newscentre\/press-release\/vfuk-and-econsult-health-to-improve-patient-access-to-care\/\">eTriage<\/a>&nbsp; \u2013 a self-registration system which is helping reduce waiting times and improve patient safety. Through the self-registration process, eTriage collects patients\u2019 medical histories to quickly identify those that need medical attention most urgently, as well as reducing the general waiting time for emergency treatment. Overall, it makes waiting rooms safer, helps reduce workforce challenges, and means patients get seen more quickly. &nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/IMG_0322-1024x684.jpg\" alt=\"\" class=\"wp-image-8427\" style=\"width:328px;height:auto\" srcset=\"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/IMG_0322-1024x684.jpg 1024w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/IMG_0322-300x200.jpg 300w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/IMG_0322-768x513.jpg 768w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/IMG_0322-1536x1026.jpg 1536w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/IMG_0322-2048x1368.jpg 2048w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/IMG_0322-150x100.jpg 150w, https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/IMG_0322-400x267.jpg 400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>It\u2019s clear that hospitals need a network that can keep up with the growing demand from doctors and patients for faster, more accurate information. The latest technology can also help free up much-needed resource for time-poor and under-pressure healthcare workers.<\/p>\n\n\n\n<p><strong>Helping educators adapt to hybrid teaching<\/strong><\/p>\n\n\n\n<p>We all witnessed how vital it was for students and teachers to stay connected during the pandemic. Back then, it was hard to grasp the long-term impact on schools, universities, and students. &nbsp;<\/p>\n\n\n\n<p>Now, recent <a href=\"https:\/\/www.telegraph.co.uk\/business\/2024\/02\/05\/lockdown-impact-children-damaging-productivity-decades-oecd\/\">figures<\/a> from the Organisation for Economic Co-operation and Development (OECD) show that the lingering effects of lockdowns on education threaten to wipe \u00a3700bn off the global economy, potentially stunting growth for decades.<\/p>\n\n\n\n<p>It\u2019s essential, therefore, to ensure educators can deliver to their full potential in the post-pandemic hybrid teaching environment \u2013 so those students learning remotely can benefit just as much as those attending in-person.<\/p>\n\n\n\n<p>Through Connected Education, Vodafone is helping educators with this new hybrid learning norm: helping them take smart, simple steps forward to deliver online education experiences seamlessly.<\/p>\n\n\n\n<p>Using Vodafone\u2019s ultra-low latency 5G network, we ensure that <a href=\"https:\/\/publicsector.vodafone.co.uk\/documents\/233\/Vodafone_for_Education_Higher-Further_Infographic.pdf\">collaboration<\/a> is still a key element of learning \u2013 even when not in the same room. With our partner Sensing Feeling, we provide many institutions with Emotive Sensing, to monitor the mood of the \u201croom\u201d during seminars. And with our scalable cloud Contact Centre as a Service system, we help universities across the UK remain productive in student recruitment, clearing, and student wellbeing.<\/p>\n\n\n\n<p><strong>Looking after local government<\/strong><\/p>\n\n\n\n<p>Local governments, who are working tirelessly to ensure services run smoothly against a backdrop of limited funding and increasing demand for services, need the best connectivity.<\/p>\n\n\n\n<p>When COVID struck, <a href=\"https:\/\/publicsector.vodafone.co.uk\/case-studies\/barrow-borough-council\/\">Barrow Borough Council<\/a> had to quickly adjust their ways of working. They worked with Vodafone and Centrality to safely integrate Microsoft\u2019s suite of solutions, beginning with a cloud-readiness assessment to tailor the support to the council\u2019s specific needs. This ensured a seamless transition to Microsoft 365, which the council still uses today for secure, collaborative, efficient operations.<\/p>\n\n\n\n<p>In Kingston, we helped with a different, but equally significant issue: keeping the town clean from fly-tipping. Currently, financial pressures faced by councils means that local household waste and recycling centres (HWRCs) have to close \u2013 which inevitably leads to increased fly-tipping. With Vodafone\u2019s Smart Wireless Camera, which <a href=\"https:\/\/publicsector.vodafone.co.uk\/case-studies\/keeping-kingston-clean-with-the-vodafone-smart-camera\/\">supplies<\/a> authorities with live surveillance of illegal <a>dumpings<\/a>, Kingston Council can now allocate their already limited resources, more effectively \u2013 and have seen a reduction in fly-tipping by 80% on average.<\/p>\n\n\n\n<p>Transforming our public sector is within our reach. By making carefully considered investments in establishing smart, digital foundations we can support the adoption of new and existing technologies as well as collaborating with businesses who can offer the connectivity tools and expertise needed, we can restore our public services and unlock the productivity puzzle together. &nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"\n<p>By Anne-Marie Vine-Lott, Director of Health, Vodafone UK<\/p>\n<p> Anne-Marie Vine-Lott <\/p>\n<p>Restoring public sector productivity is a national priority.<\/p>\n<p>Recent ONS figures reveal productivity levels in the public sector considerably worsened in late 2023 \u2013 especially across healthcare and education \u2013 and to this day remain 6.8% lower than pre-pandemic levels.<\/p>\n<p>The Office for Budget <\/p>\n<p>Continue reading <a href=\"https:\/\/www.gpsj.co.uk\/?p=8425\">Solving the public sector productivity puzzle: why connectivity holds the key<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[1,9],"tags":[4092,4093,4094,25,417,1936,26,264,1827,605,122,1107,1796,310,416,525],"class_list":["post-8425","post","type-post","status-publish","format-standard","hentry","category-it-it-security","category-nhs-healthcare","tag-anne-marie-vine-lott","tag-budget","tag-connectivity","tag-government-public-sector-journal","tag-government-journal","tag-gp","tag-gpsj","tag-gpsj-magazine","tag-healthcare","tag-hospitals","tag-nhs","tag-ons","tag-pandemic","tag-public-sector","tag-public-sector-journal","tag-vodafone-uk","odd"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Solving the public sector productivity puzzle: why connectivity holds the key - Government &amp; Public Sector Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gpsj.co.uk\/?p=8425\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solving the public sector productivity puzzle: why connectivity holds the key - Government &amp; Public Sector Journal\" \/>\n<meta property=\"og:description\" content=\"By Anne-Marie Vine-Lott, Director of Health, Vodafone UK Anne-Marie Vine-Lott Restoring public sector productivity is a national priority. Recent ONS figures reveal productivity levels in the public sector considerably worsened in late 2023 \u2013 especially across healthcare and education \u2013 and to this day remain 6.8% lower than pre-pandemic levels. The Office for Budget Continue reading Solving the public sector productivity puzzle: why connectivity holds the key\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gpsj.co.uk\/?p=8425\" \/>\n<meta property=\"og:site_name\" content=\"Government &amp; Public Sector Journal\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-12T08:38:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-12T08:41:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/06\/Anne-Marie-Vine-Lott-1024x951.jpg\" \/>\n<meta name=\"author\" content=\"The GPSJ Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"The GPSJ Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8425#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8425\"},\"author\":{\"name\":\"The GPSJ Team\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/#\\\/schema\\\/person\\\/d54386f99736367ec2789825fed93b4a\"},\"headline\":\"Solving the public sector productivity puzzle: why connectivity holds the key\",\"datePublished\":\"2024-06-12T08:38:50+00:00\",\"dateModified\":\"2024-06-12T08:41:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8425\"},\"wordCount\":830,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8425#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.gpsj.co.uk\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/Anne-Marie-Vine-Lott-1024x951.jpg\",\"keywords\":[\"Anne-Marie Vine-Lott\",\"Budget\",\"Connectivity\",\"Government &amp; 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Recent ONS figures reveal productivity levels in the public sector considerably worsened in late 2023 \u2013 especially across healthcare and education \u2013 and to this day remain 6.8% lower than pre-pandemic levels. 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