{"id":8566,"date":"2024-07-19T12:07:36","date_gmt":"2024-07-19T11:07:36","guid":{"rendered":"https:\/\/www.gpsj.co.uk\/?p=8566"},"modified":"2024-07-19T12:12:30","modified_gmt":"2024-07-19T11:12:30","slug":"global-it-outage-affecting-public-sector-organisations-and-companies","status":"publish","type":"post","link":"https:\/\/www.gpsj.co.uk\/?p=8566","title":{"rendered":"Global IT outage affecting public sector organisations and companies"},"content":{"rendered":"\n

Reporter: Stuart Littleford<\/em><\/p>\n\n\n\n

Public sector organisations as well as businesses including banks, airlines, telecommunications companies, TV and radio broadcasters, train companies, have been affected by a mass global IT outage today. <\/p>\n\n\n\n

GP surgeries are reporting difficulties accessing patient data and appointment systems with many resorting to using hand written notes and manual filing systems. <\/p>\n\n\n\n

It is thought the outage is related to an issue at the global cybersecurity firm CrowdStrike and Microsoft – although it is not known if it is the same issue affecting airports and train services across the globe. <\/p>\n\n\n\n

Major US airlines including American Airlines, Delta Airlines and United Airlines have been grounded, while airports in Germany, Amsterdam and Spain are also reporting issues.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

NHS England told GPSJ the IT outage is “causing disruption in the majority of GP practices” in England but there is currently no known impact on 999 or emergency services.<\/p>\n\n\n\n

Dan Card, of The Chartered Institute for IT <\/strong>(BCS) and a cyber security expert told GPSJ:\u00a0\u201cPeople should remain calm whilst organisations respond to this global issue. It\u2019s affecting a very wide range of services from banks to stores top air travel.

\u201cIt looks like a bug to a regular security update, rather than any form of \u2018mega cyber attack\u2019, but\u00a0this is still causing worldwide challenges and is likely to require a large number of people to make manual remedial steps.<\/p>\n\n\n\n

\u201cCompanies should make sure their IT teams are well supported as it will be a difficult and highly stressful  weekend for them as they help customers of all kinds. People often forget the people that are running around fixing things.\u201d<\/p>\n\n\n\n

Mark Jow of Security Evangelist, Gigamon<\/strong>, told GPSJ: “This Microsoft IT outage demonstrates the need for more robust and resilient solutions, so that when these issues do arise, they can be resolved quickly without causing such widespread customer chaos and security risk. <\/p>\n\n\n\n

Preparedness is key – every IT and security vendor must have a robust system in place across its software development lifecycle to test upgrades before they are rolled out to ensure that there are no flaws within the updates.”<\/p>\n\n\n\n

The worldwide IT outage today could create severe knock-on effects for global supply chains, warns the international delivery expert Parcelhero<\/a>. The outage, understood to be caused by an issue with an update at cybersecurity giant Crowdstrike, impacted many Windows-based systems. It could lead to widespread disruption to supply chains and deliveries across the world, Parcelhero warns.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

Parcelhero\u2019s Head of Consumer Research, David Jinks M.I.L.T., speaking to GPSJ, said: “Many airports, ports, railways and retailers reported problems as a result of the IT outage.<\/p>\n\n\n\n

“Delayed flights and issues with IT systems at airports will impact airfreight. Not only will slots for dedicated airfreight flights be disrupted, but many international goods and packages are transported not only in specially designed cargo planes but also in the cargo holds of passenger aircraft. 1,000 flights globally were reported to have been cancelled by Friday mid-morning.<\/p>\n\n\n\n

“International ports have also been impacted by the issues. For example, Poland\u2019s largest container terminal, the Baltic Hub in Gdansk, asked companies to stop sending containers to the port, saying \u201c\u2026a global Microsoft operating system outage (that) is hampering terminal operations.\u201d Delayed and out-of-position containers are never good, as many people will remember from the global shortages created by the Suez Canal blockage caused by the ship \u201cEver Given\u201d back in 2021.<\/p>\n\n\n\n

“Similarly, across the UK and globally, there are reports of many delayed and cancelled rail services. In the UK, for example, Avanti West Coast, Great Western Railway and Southern were among the major operators reporting problems. Freight trains have to be threaded between passenger services and so are likely to face disruption.<\/p>\n\n\n\n

“Retailers also experienced problems. The supermarket chain Morrisons reported payment issues, for example, although these were largely resolved by mid-morning. The bakery and coffee shop chain Gails also had to suspend in-store purchases. Perhaps more concerningly, UK community pharmacies were impacted by the outage.<\/p>\n\n\n\n

“Time will tell the extent of disruption to international trade and industry caused by the global IT issue. It\u2019s believed that a Crowdstrike update caused a BSOD loop on some Windows machines, meaning they repeatedly booted and crashed. The problem was that many systems updated automatically overnight. Crowdstrike is reported to have rolled back the update and the company stated on Friday morning that \u201ca fix has been deployed\u201d. <\/p>\n\n\n\n

However, it could be some time before its impact has been resolved on all systems, as IT staff may need to physically access individual machines to boot them into safe mode and remove the update file. \u2018Parcelhero\u2019s international services use all the leading global courier networks. If there is an issue with one international carrier\u2019s services, customers will be able to select from many other operators to that destination.”<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"\n

Reporter: Stuart Littleford<\/p>\n

Public sector organisations as well as businesses including banks, airlines, telecommunications companies, TV and radio broadcasters, train companies, have been affected by a mass global IT outage today. <\/p>\n

GP surgeries are reporting difficulties accessing patient data and appointment systems with many resorting to using hand written notes and manual filing <\/p>\n

Continue reading Global IT outage affecting public sector organisations and companies<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[4132,25,264,143,2599,122,4130,416,422,1748,3754,716,4131],"class_list":["post-8566","post","type-post","status-publish","format-standard","hentry","category-it-it-security","tag-computers","tag-government-public-sector-journal","tag-gpsj-magazine","tag-it","tag-microsoft","tag-nhs","tag-outage","tag-public-sector-journal","tag-public-sector-magazine","tag-secretary-of-state-for-health","tag-software","tag-stuart-littleford","tag-updates","odd"],"yoast_head":"\nGlobal IT outage affecting public sector organisations and companies - Government & Public Sector Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gpsj.co.uk\/?p=8566\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Global IT outage affecting public sector organisations and companies - Government & Public Sector Journal\" \/>\n<meta property=\"og:description\" content=\"Reporter: Stuart Littleford Public sector organisations as well as businesses including banks, airlines, telecommunications companies, TV and radio broadcasters, train companies, have been affected by a mass global IT outage today. GP surgeries are reporting difficulties accessing patient data and appointment systems with many resorting to using hand written notes and manual filing Continue reading Global IT outage affecting public sector organisations and companies\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gpsj.co.uk\/?p=8566\" \/>\n<meta property=\"og:site_name\" content=\"Government & Public Sector Journal\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-19T11:07:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-19T11:12:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/05\/IMG_2075-300x200-1.jpg\" \/>\n<meta name=\"author\" content=\"The GPSJ Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"The GPSJ Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566\"},\"author\":{\"name\":\"The GPSJ Team\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/#\\\/schema\\\/person\\\/d54386f99736367ec2789825fed93b4a\"},\"headline\":\"Global IT outage affecting public sector organisations and companies\",\"datePublished\":\"2024-07-19T11:07:36+00:00\",\"dateModified\":\"2024-07-19T11:12:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566\"},\"wordCount\":813,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.gpsj.co.uk\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/IMG_2075-300x200-1.jpg\",\"keywords\":[\"Computers\",\"Government & Public Sector Journal\",\"GPSJ Magazine\",\"IT\",\"Microsoft\",\"NHS\",\"Outage\",\"Public Sector Journal\",\"Public Sector Magazine\",\"Secretary of State for Health\",\"Software\",\"Stuart Littleford\",\"Updates\"],\"articleSection\":[\"IT & IT Security\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566\",\"url\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566\",\"name\":\"Global IT outage affecting public sector organisations and companies - Government & Public Sector Journal\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.gpsj.co.uk\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/IMG_2075-300x200-1.jpg\",\"datePublished\":\"2024-07-19T11:07:36+00:00\",\"dateModified\":\"2024-07-19T11:12:30+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/#\\\/schema\\\/person\\\/d54386f99736367ec2789825fed93b4a\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566#primaryimage\",\"url\":\"https:\\\/\\\/www.gpsj.co.uk\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/IMG_2075-300x200-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.gpsj.co.uk\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/IMG_2075-300x200-1.jpg\",\"width\":300,\"height\":200},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?p=8566#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.gpsj.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Global IT outage affecting public sector organisations and companies\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/www.gpsj.co.uk\\\/\",\"name\":\"Government & Public Sector Journal\",\"description\":\"Public Sector, Government, business, stories and news along with latest developments, research, thought leadership, strategy, policy and insights\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.gpsj.co.uk\\\/#\\\/schema\\\/person\\\/d54386f99736367ec2789825fed93b4a\",\"name\":\"The GPSJ Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/13cdd73dc4abbd6e05b80a0562c7c553a9104ad2e5e96ee20afca2c462894143?s=96&d=blank&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/13cdd73dc4abbd6e05b80a0562c7c553a9104ad2e5e96ee20afca2c462894143?s=96&d=blank&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/13cdd73dc4abbd6e05b80a0562c7c553a9104ad2e5e96ee20afca2c462894143?s=96&d=blank&r=g\",\"caption\":\"The GPSJ Team\"},\"sameAs\":[\"http:\\\/\\\/gpsj.co.uk\"],\"url\":\"https:\\\/\\\/www.gpsj.co.uk\\\/?author=3\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Global IT outage affecting public sector organisations and companies - Government & Public Sector Journal","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gpsj.co.uk\/?p=8566","og_locale":"en_GB","og_type":"article","og_title":"Global IT outage affecting public sector organisations and companies - Government & Public Sector Journal","og_description":"Reporter: Stuart Littleford Public sector organisations as well as businesses including banks, airlines, telecommunications companies, TV and radio broadcasters, train companies, have been affected by a mass global IT outage today. GP surgeries are reporting difficulties accessing patient data and appointment systems with many resorting to using hand written notes and manual filing Continue reading Global IT outage affecting public sector organisations and companies","og_url":"https:\/\/www.gpsj.co.uk\/?p=8566","og_site_name":"Government & Public Sector Journal","article_published_time":"2024-07-19T11:07:36+00:00","article_modified_time":"2024-07-19T11:12:30+00:00","og_image":[{"url":"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/05\/IMG_2075-300x200-1.jpg","type":"","width":"","height":""}],"author":"The GPSJ Team","twitter_card":"summary_large_image","twitter_misc":{"Written by":"The GPSJ Team","Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.gpsj.co.uk\/?p=8566#article","isPartOf":{"@id":"https:\/\/www.gpsj.co.uk\/?p=8566"},"author":{"name":"The GPSJ Team","@id":"https:\/\/www.gpsj.co.uk\/#\/schema\/person\/d54386f99736367ec2789825fed93b4a"},"headline":"Global IT outage affecting public sector organisations and companies","datePublished":"2024-07-19T11:07:36+00:00","dateModified":"2024-07-19T11:12:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.gpsj.co.uk\/?p=8566"},"wordCount":813,"commentCount":0,"image":{"@id":"https:\/\/www.gpsj.co.uk\/?p=8566#primaryimage"},"thumbnailUrl":"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/05\/IMG_2075-300x200-1.jpg","keywords":["Computers","Government & Public Sector Journal","GPSJ Magazine","IT","Microsoft","NHS","Outage","Public Sector Journal","Public Sector Magazine","Secretary of State for Health","Software","Stuart Littleford","Updates"],"articleSection":["IT & IT Security"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.gpsj.co.uk\/?p=8566#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.gpsj.co.uk\/?p=8566","url":"https:\/\/www.gpsj.co.uk\/?p=8566","name":"Global IT outage affecting public sector organisations and companies - Government & Public Sector Journal","isPartOf":{"@id":"https:\/\/www.gpsj.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.gpsj.co.uk\/?p=8566#primaryimage"},"image":{"@id":"https:\/\/www.gpsj.co.uk\/?p=8566#primaryimage"},"thumbnailUrl":"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/05\/IMG_2075-300x200-1.jpg","datePublished":"2024-07-19T11:07:36+00:00","dateModified":"2024-07-19T11:12:30+00:00","author":{"@id":"https:\/\/www.gpsj.co.uk\/#\/schema\/person\/d54386f99736367ec2789825fed93b4a"},"breadcrumb":{"@id":"https:\/\/www.gpsj.co.uk\/?p=8566#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.gpsj.co.uk\/?p=8566"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.gpsj.co.uk\/?p=8566#primaryimage","url":"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/05\/IMG_2075-300x200-1.jpg","contentUrl":"https:\/\/www.gpsj.co.uk\/wp-content\/uploads\/2024\/05\/IMG_2075-300x200-1.jpg","width":300,"height":200},{"@type":"BreadcrumbList","@id":"https:\/\/www.gpsj.co.uk\/?p=8566#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.gpsj.co.uk\/"},{"@type":"ListItem","position":2,"name":"Global IT outage affecting public sector organisations and companies"}]},{"@type":"WebSite","@id":"https:\/\/www.gpsj.co.uk\/#website","url":"https:\/\/www.gpsj.co.uk\/","name":"Government & Public Sector Journal","description":"Public Sector, Government, business, stories and news along with latest developments, research, thought leadership, strategy, policy and insights","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.gpsj.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.gpsj.co.uk\/#\/schema\/person\/d54386f99736367ec2789825fed93b4a","name":"The GPSJ Team","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/13cdd73dc4abbd6e05b80a0562c7c553a9104ad2e5e96ee20afca2c462894143?s=96&d=blank&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/13cdd73dc4abbd6e05b80a0562c7c553a9104ad2e5e96ee20afca2c462894143?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/13cdd73dc4abbd6e05b80a0562c7c553a9104ad2e5e96ee20afca2c462894143?s=96&d=blank&r=g","caption":"The GPSJ Team"},"sameAs":["http:\/\/gpsj.co.uk"],"url":"https:\/\/www.gpsj.co.uk\/?author=3"}]}},"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/8566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8566"}],"version-history":[{"count":3,"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/8566\/revisions"}],"predecessor-version":[{"id":8572,"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/8566\/revisions\/8572"}],"wp:attachment":[{"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8566"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8566"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gpsj.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}