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January 2021
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With October’s Spending Review announcement set to reveal the scale of the requirement for a radical re-evaluation of the Government’s role in providing public services; a two-day conference and exhibition in Birmingham on October 20th – 21st will provide the best opportunity this year to learn how digital technologies offer a proven route to delivering better public services for less.

Delegates attending Beyond 2010, organised by Birmingham City Council, itself one of the pioneering local authorities in business transformation, will hear from thought leaders including former No. 10 advisor and author Charles Leadbeater, about why effective implementation of digital technologies will help meet this dual challenge across central government, local authorities, health services, the third sector and private business.

Service transformation and new technology-led approaches to service design and delivery are already achieving better outcomes for less, with digital and mobile technologies creating new public service delivery channels which are increasing citizen engagement and more self service opportunities. Birmingham City Council has developed Beyond 2010 so public service providers across the UK and internationally can share the benefits it is already experiencing as an early adopter of digital technology-led services.

-There is no escaping the fact that public service providers will have to make efficiencies. At the same time they will need to minimise the impact on the services our citizens receive, said Glyn Evans, Corporate Director of Business Change at Birmingham City Council, who is chairing the ‘SMART Efficiencies’ seminar at Beyond 2010.

-We passionately believe that digital technology is key to achieving these objectives across so many applications: from healthcare to transport, waste management to customer service. The scale of the challenge may be immense but the good news is that part of the solution is with us here and now in the form of the innovative digital technologies that are readily available, thanks, in part, to new collaborative ways of working with the private and third sectors.

Beyond 2010’s comprehensive conference and workshop programme will demonstrate where service efficiencies can be made and the benefits they can realise. Amongst the keynote speakers will be senior civil servants Graham Walker, Director of Policy at the Cabinet Office and HM Government Chief Information Officer (CIO) and Senior Information Risk Owner (SIRO) John Suffolk. There will be a broad range of seminars providing the tools and solutions to deliver technology-led services now and in the future.

Delegates will also hear from HCL AXON’s Robert MacDougall, Global Head of Benefits Realisation, who is also speaking at the ‘SMART Efficiencies’ seminar at Beyond 2010, he said: -The tough economic reality of the next few years means that we need to further leverage the investments made in technology and take a benefits-led approach to deliver and demonstrate the savings achieved from efficiency and reform projects.

Organised by Birmingham City Council as part of its city-wide Digital Birmingham initiative, Beyond 2010 takes place at Birmingham’s International Convention Centre as part of Hello Digital Week, which runs from 18 – 22 October and comprises a number of events celebrating the city’s and the region’s technological achievements against the best in the world.

More information and online booking is at

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