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THE LATEST EDITION

January 2020
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Introducing living walls to the next generation

MOBILANE – LivePanel at the Nursery in London

N Family Club is a group of early years nurseries with a brand new nursery concept in four spaces across London. Offering day care to children aged three months to five years, the facilities create a family feel and offer support to parents, grandparents and carers

Continue reading Introducing living walls to the next generation

Secure I.T. Environments Completes Data Centre Build for Thurrock County Council

A range of works and 234m2 modular data centre design and build completed for Thurrock County Council, which will serve its 170,000 thousand residents.

Secure I.T. Environments Ltd, one of the UK’s leading design and build companies of modular and containerised data centres including refurbishment of existing data centres, has announced today the handover its

Continue reading Secure I.T. Environments Completes Data Centre Build for Thurrock County Council

Chipside announces contract win with Bristol City Council

• Contract will include up to 2 million MiPermit digital permits per year

• Introduces MiPermit innovation to leading UK Smart City

Chipside, a provider of parking and traffic management IT to more than 160 UK local authorities, is delighted to announce it has been awarded a contract with Bristol City Council for MiPermit digital

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New platform for infrastructure modelling now open

Professor Jim Hall

By Professor Jim Hall, Chair of DAFNI Governance Board

A new tool, set to transform research, planning and policymaking around infrastructure in the UK and beyond, is now in alpha testing.

DAFNI 1.0 from the Data and Analytics Facility for National Infrastructure (DAFNI) takes a significant step forward this autumn as

Continue reading New platform for infrastructure modelling now open

Stockport Council reduces cost of customer response in the contact centre by 95% with Britannic Technologies

AMI Conversational Artificial Intelligence Solution Transforms Services for Citizens

Britannic Technologies, specialists in voice communications, systems integration and managed services, has deployed AMI, a conversational AI solution into Stockport Council’s contact centre to improve customer experience. AMI has enabled the council to reduce the cost of customer response in the contact centre by 95%, compared

Continue reading Stockport Council reduces cost of customer response in the contact centre by 95% with Britannic Technologies

Drive strategic change with integrated transport solutions to create more liveable cities

Peter O’Driscoll

Peter O’Driscoll, Managing Director, RingGo

Local governments are now fully embracing digital services that benefit both their staff and constituents, slowly, but surely getting rid of paper and physical offerings. However, to see the scale of benefits that can be realised from digitising, local governments should be looking to develop new

Continue reading Drive strategic change with integrated transport solutions to create more liveable cities

apT ecology team grows after new business wins

Reporter: Stuart Littleford

An ecology team at a pioneering public sector planning and development consultancy is expanding to cope with growing demand.

Telford-based apT’s team of ecological experts has trebled in two years, partly as a result of winning new consultancy work outside their home borough.

The team – made up of ecology and green

Continue reading apT ecology team grows after new business wins

Wiltshire Council takes a step into the future

Reporter: Stuart Littleford

Wiltshire Council has taken a significant step forward by welcoming the first of a team of virtual assistants (VAs) to its workforce. The VA team will complete high volume, repetitive but critical tasks to free up staff time so they can focus on activities that really make a difference to residents and

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Call for volunteers to supercharge our vibrant cultural and creative economy

L-R: Pictured at the Birmingham, Sandwell and Westside Jazz Festival are Cultural Leadership Board chair and Coventry City of Culture chief executive Martin Sutherland, Milda Stasaityte from jazz band The Schwings, Mayor of the West Midlands Andy Street and Remigijus Rancys from The Schwings

Local people from all backgrounds and representatives from cultural organisations

Continue reading Call for volunteers to supercharge our vibrant cultural and creative economy

Free PCI DSS Compliance Guide Launched For Organisations That Handle Cardholder Information

A new free guide has been launched to help organisations that handle payment cardholder information. The jargon-free document explains the complexities of compliance to the Payment Card Industry Data Security Standard (PCI DSS) and what can be done to protect customers, their data and an organisation’s reputation. Developed by contact centre and secure payment experts

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Recite Me guide to help local authorities comply with new accessibility laws

Reporter: Stuart Littleford

Web accessibility and language software company Recite Me has created a guide to help public sector bodies including local authorities understand and comply with new public sector web accessibility regulations.

The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 came into force for UK public sector bodies in September

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VIDEALERT AWARDED ENFORCEMENT CONTRACT FOR BATH’S CLEAN AIR ZONE

Bath

Bath and North East Somerset Council (B&NES Council) is extending its Videalert CCTV enforcement platform with the installation of additional cameras for an approved class C clean air zone (CAZ) that is expected to commence operation at the end of2020. This scheme gives exemptions to private cars but charges higher polluting buses, coaches,

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Voice and data analytics helps compliance with GDPR and PCI

By Chris Berry, Managing Director, Liquid Voice (UK) Limited

Today’s customers have much greater expectations and organisations are increasingly having to demonstrate that industry regulations are being met and appropriate systems are in place to manage and protect the way in which their personal information is stored. Local authorities have had to find practical and

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Falkirk Council Introduces VDI and IGEL to Deliver Workplace Flexibility and Mobility for Over 2,000 Staff

….£250,000 per annum saved as a rolling desktop PC replacement programme isn’t required…

IGEL, a world leader in software-defined endpoint optimization and control solutions for the secure enterprise, today announced that Falkirk Council has implemented virtual desktop infrastructure (VDI) to provide workplace flexibility and mobility for over 2,000 staff and to enable it to assess

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