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Reporter: Stuart Littleford Public sector organisations as well as businesses including banks, airlines, telecommunications companies, TV and radio broadcasters, train companies, have been affected by a mass global IT outage today. GP surgeries are reporting difficulties accessing patient data and appointment systems with many resorting to using hand written notes and manual filing Continue reading Global IT outage affecting public sector organisations and companies
By Lesley Moore, Director, Field Services, Workday Implementing new HR and finance systems in the public sector can be daunting. Lesley Moore Traditionally, these systems have been riddled with challenges, including extensive customisation, long testing phases, poor reliability and difficulty applying software and a lack of updates. Not only did that mean public sector Continue reading Successfully implementing HR and finance systems in the public sector
By Sascha Giese, Tech Evangelist at SolarWinds It’s now two years since the UK published its 2022-2025 roadmap for digital and data to transform government services and ensure every penny of taxpayers’ money is well spent. Sascha Giese The roadmap set out ambitious plans to “transform digital public services, deliver world-class digital technology and Continue reading Digital and data roadmap passes two-year milestone
By Anne-Marie Vine-Lott, Director of Health, Vodafone UK Anne-Marie Vine-Lott Restoring public sector productivity is a national priority. Recent ONS figures reveal productivity levels in the public sector considerably worsened in late 2023 – especially across healthcare and education – and to this day remain 6.8% lower than pre-pandemic levels. The Office for Budget Continue reading Solving the public sector productivity puzzle: why connectivity holds the key
By Tim Freestone, chief strategy and marketing officer, Kiteworks The sheer number of cyber-attacks in recent years puts the inadequacy of current systems into sharp focus. Alas, many public sector organisations are still using decades old legacy, homegrown technologies to manage the storing, transfer, and sharing of data. Although this approach has historically been Continue reading The need to modernise secure content communication approaches
OggaDoon, the leading Bristol-based PR agency, has shared highlights from their time working with the Ministry of Defence (MOD) and Logiq Consulting where they provided marketing and PR services to launch Secure by Design, UK Defence’s new approach to cyber security risk management. The collaboration saw OggaDoon research and produce a complex marketing and Continue reading OggaDoon shares success from work with MOD and Logiq Consulting on the Secure by Design launch
Reporter: Stuart Littleford More than 2,000 devices reported lost or stolen across seven government departments in 2023 Apricorn, the leading manufacturer of software-free, 256-bit AES XTS hardware-encrypted USB drives, has today announced findings from annual Freedom of Information (FoI) responses into data breaches and device loss within government departments. The results highlight an alarming number Continue reading Data of over 10,000 customers put at risk by HMRC breaches declared to ICO
By Sascha Giese, Tech Evangelist, SolarWinds Last year, I wrote in GPSJ that the UK must close the IT skills gap if it hopes to become an artificial intelligence (AI) superpower. Perhaps someone in government took notice. Fast forward to February 2024, and Technology Secretary Michelle Donelan announced a new drive to get young Continue reading Are IT Skills Bootcamps Worth the Effort or Simply a Route to a ‘Comfy Pay Packet’?
By Krishna Sai, Senior Vice President of Engineering, SolarWinds In the ever-evolving landscape of public sector IT, complexity has emerged as a formidable challenge. Well-intentioned technology investments like cloud services, meant to modernize government operations, are inadvertently creating labyrinthine IT ecosystems that are difficult to manage and secure. This complicated environment isn’t just an Continue reading Self-Driving Ops: A Reality for UK Government Agencies?
Industry leaders including Microsoft, Dell, HP and Lenovo to meet at Circular Computing’s ‘Re: Sustainable IT Summit’ to advance the circular economy within the IT sector IT industry responsible for 54m tonnes of e-waste and 760m tonnes of CO2 every year Remanufacturing 1,000 laptops takes the equivalent Continue reading Circular Computing calls for global plan of action on sustainable IT
We now know that the shift to hybrid is a fixed part of the world of work today. It’s a fundamental shift in the working landscape. But, for IT professionals, some critical aspects of navigating the cloud shift exist. Gerry Flanagan With remote and hybrid working, there can be some significant challenges to overcome, Continue reading Embracing the hybrid landscape
By Nadav Avni, CMO of Radix Technologies We’ve come a long way in improving public communications via government technology. Citizens once relied on newspapers, radio, or TV to hear from their leaders. And while these means live on, digital communications have opened a new way for governments to connect with their citizens. Nadav Avni Continue reading Government Technology Made Easy: How to Better Connect With the Community
Introduction: In 2021, the Met Office faced significant challenges in efficiently managing their agency staff utilisation and controlling their annual spend of approximately £12.5 million. With critical staffing requirements to meet and a lack of structured approach, they turned to Matrix workforce management company for solutions. This case study explores the initial challenges and Continue reading How the Met Office Streamlined their Staffing Management issues with Matrix Workforce Management Solutions
Once-for-Scotland project uses Tactuum’s Quris platform to make clinical guidance and policy tools available to clinicians when and where they need them Clinicians in Scotland have easy access to clinical guidelines and validated decision support tools using the Right Decision Service (RDS), built on technology developed by Tactuum. The RDS is a once-for-Scotland national Continue reading NHS Scotland’s Right Decision Service built on Tactuum technology
Syniti and HFS Research report shares insights on how to increase data quality and reliability to help unleash full potential of GenAI Syniti, a global leader in enterprise data management, today announced the results of a study developed with HFS Research to help organisations understand the value they can derive from their generative AI Continue reading Enterprises’ Lack of Strong Data Foundation Hinders Wide-Scale GenAI Adoption
By Sascha Giese, Tech Evangelist, SolarWinds The Government Digital Service (GDS) – part of the Cabinet Office responsible for digital transformation in the UK – is exploring how generative artificial intelligence (AI) could improve the user experience of the government’s website. Public sector IT experts are using generative large language models (LLMs) – the Continue reading Government learning lessons about AI from GOV.UK Chat experiment
The Information Commissioner’s Office (ICO) has ordered public service provider Serco Leisure, Serco Jersey and seven associated community leisure trusts to stop using facial recognition technology (FRT) and fingerprint scanning to monitor employee attendance. The ICO’s investigation found that Serco Leisure and the trusts have been unlawfully processing the biometric data of more than Continue reading ICO orders Serco Leisure to stop using facial recognition technology to monitor attendance of leisure centre employees
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