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Digital skills passports: Building trust in construction’s most important asset — People

By Paul Devlin, CEO, Causeway Technologies

Paul Devlin

Every crane, cable and concrete pour on a modern construction site is tracked in real time. Yet in the main, the proof of the skills behind them still lives on plastic cards and paper certificates. In a digital age, that’s our weakest link.

While design coordination, logistics and asset management have all become data-driven, one vital element remains stubbornly analogue: how we prove that people are qualified to do their jobs.

And as the UK construction industry races to deliver 1.5 million new homes, decarbonise buildings and close widening skills gaps, trust in workforce data has become key to productivity, safety and reputation.

From plastic cards to living credentials

For decades, traditional certification cards have served as a basic form of identity and competency verification. But the system is straining under modern pressures. Counterfeit cards, inconsistent checking and fragmented records leave employers exposed to compliance risk and costly delays.

Physical cards were designed for a static world. Construction today is anything but static. We need real-time data that verifies a worker’s competence dynamically – not once, years ago, at the point of qualification.

That’s the promise of a digital skills passport: a secure, living record of every worker’s verified qualifications, competencies and safety training, accessible instantly via mobile or cloud-based systems.

Instead of a plastic card, a site manager scans a QR code or opens a profile and sees verified evidence of training, experience and fitness to work. In seconds, they know who’s on site, what each person is qualified to do and when credentials expire.

The result isn’t just administrative efficiency. It’s safer sites, safer workforces, faster onboarding and an industry that can finally trust its own people data.

How the technology works

At the heart of a digital passport is secure, interoperable data infrastructure – built on the same principles that made Building Information Modelling (BIM) transformative.
The most advanced systems combine:

  • Multi-factor authentication and dynamic QR IDs to prevent cloning or screenshots.
  • Integration with accredited training providers to flag anomalies in real time.
  • Biometric identity checks to match credentials to individuals.
  • Live links to governing bodies for instant validation.
  • Centralised document storage to keep certification evidence within one verified profile.

Together, these technologies create a trusted digital ecosystem that connects people, qualifications and compliance data across employers, projects and supply chains.
Causeway platforms already support workforce systems used by more than 600,000 people in the UK – clear evidence that the foundations are laid.

Why it matters now

The call for workforce verification isn’t new. What’s new is the urgency.

The CIOB’s 2025 Capacity Constraints report warns that labour shortages, fragmented data and ageing skills threaten construction’s ability to meet demand.

The Stewart Review of major projects highlighted the same issue in different words: trust and data quality are now as critical to delivery as finance or design.

Meanwhile, a recent RICS Digitalisation Report reported that only 12% of firms use digital tools on all projects, with widespread inconsistency in data sharing and verification.

In short, we can’t build a digital industry on analogue proof.

The shift to digital skills passports mirrors the transformation already underway elsewhere: BIM unifying design data, digital twins monitoring asset performance, and AI optimising planning and maintenance. Workforce data must now become part of that same connected ecosystem.

A foundation for digital construction

A verified digital workforce profile does more than improve safety. It accelerates productivity, strengthens compliance and builds confidence across complex supply chains.

It gives contractors a single version of the truth about their people, enabling smarter deployment, targeted training and faster mobilisation.


And it helps workers themselves by turning qualifications into a portable, trusted asset that supports their career.

If construction is serious about modernisation, this is the next logical step. The technology is proven. The standards are emerging. What’s needed now is collective adoption.

Because the next phase of digital construction isn’t just about modelling buildings – it’s about modelling the workforce that constructs them.

If BIM made our buildings transparent, digital passports will make our people visible – and that visibility builds trust.

The industry has laid the groundwork for a trusted digital system. Now it’s time to build on it.

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