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SUMMER 2025 DIGITAL

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Overcoming the AI applicability crisis and preparing for agentic AI

The 10 Year Health Plan sees a big role for AI, but as things stand suppliers, trusts and clinicians are struggling to deploy, scale, and get the most out of the tools available.

Harry Lykostratis

Harry Lykostratis, chief executive of Open Medical, explains how its Keypoint project will address the challenges and create a

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Devon and Cornwall hospitals initiate digital pathology with Sectra

Cancer patients will benefit from the potential for faster diagnosis and better access to specialist opinions, following the go-live of a digital pathology solution across five NHS sites in Devon and Cornwall.  

Technical and clinical deployment of the pathology module of Sectra’s enterprise imaging solution has now taken place at University Hospitals Plymouth NHS

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Educating for Compliance, Not Creativity: Time to Rewire Schools for the Future

By Georgina Badine

There’s a phrase Johann Hari uses that resonates deeply with me: our schools have become factories of compliance. I see it everywhere. Young people drilled to tick boxes, to pass tests, to fit into standardised categories. What they’re not learning is how to think, how to imagine, or how to adapt.

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Digital transformation will be key to embracing the social housing revolution promised by Spending Review

By Gary Haynes, MD of Voicescape, the UK’s leading provider of resident engagement solutions for housing associations and local authorities

Gary Haynes

We now know that 60% of the 300,000 affordable homes to be delivered in the £39bn housing programme pledged in last month’s Spending Review will be earmarked for social rent.

It marks

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‘Sextortion’: How schools can help safeguard young people from sexual extortion online

By Mubina Asaria, Safeguarding Consultant at ed-tech charity LGfL-The National Grid for Learning.

Mubina Asaria

Sexual extortion – often referred to in the media as sextortion – is a rapidly growing form of abuse where perpetrators use intimate images or videos of their victims to threaten, blackmail or manipulate them, often demanding money, further

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Great plan: now we need to get real about digital delivery  

The government’s big plan for the 10 Year Health Plan for the NHS laid out a big role for delivery. However, the Highland Marketing advisory board felt the missing implementation plan will have some big issues to address, from addressing the state of NHS IT today, to finding the time and money to deliver

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If AI is widening the digital divide, what can be done to stop it?

AI’s increasing presence poses a real danger of making an already sizable digital literacy divide worse. Jon Rimmer, CXO at Mercator Digital, says governments and organisations have a responsibility to bridge this gap, explaining both why and how.

Jon Rimmer

New technology is designed – or at least is meant to be designed –

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Arcadis-led Consortium Secures Position on National Highways Specialist and Technical Services Framework

Arcadis-led team brings expertise from engineering, data analysis, and design Programme includes consultancy services across 26 core competencies including asset operation, road user behaviour, strategic transport planning, sustainability, and more. Arcadis already delivering award-winning data-centric approach to prevent crashes in Warwickshire

Arcadis, the leading global design and consultancy firm for natural and built assets,

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FourNet unveils AI-powered contact centre ‘Agent’ that can think, act and learn

FourNet’s IntellAIgent uses Agentic AI to transform front and back-office customer service operations in seconds, with personalised, complex, context-aware automations

Digital transformation and customer experience specialists, FourNet, today announced the launch of FourNet IntellAIgent, an Agentic AI platform, designed to enable businesses to streamline operations, enhance customer experiences, and accelerate AI-driven transformation.

FourNet IntellAIgent is an innovative, artificial

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NHS, councils, and housing could share new risk insights to cut hospital demand through C2-Ai and Netcall partnership

A new technology partnership formally announced today, could help NHS, local government, and housing organisations collaborate to create an unprecedented understanding of the risks and needs of people in their care. Resulting intelligence could enable co-ordinated decisions that help to ease demand on recovering NHS services, prevent avoidable harm and A&E visits, and target

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Matrix Workforce Management Launches Future of Work Whitepaper Following Industry Debate

Mark Inskip

Matrix Workforce Management Solutions (in association with The People Space) has today launched its in-depth Unlocking Unseen Talent: The Future of Work whitepaper, following extensive research and a high-level industry debate with leading HR professionals. The whitepaper explores the critical shift towards a blended workforce and the role of AI and workforce

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Accelerating NHS digital maturity: Paper to digital is only the beginning for South Tees Hospitals

Digitised clinical noting at South Tees Hospitals NHS Foundation Trust is creating efficiencies for busy doctors and nurses. The trust’s CCIO Dr Andrew Adair, deputy CCIO Dr John Greenaway, and digital business change manager Niki Idle explain the impact so far and why this crucial component of digital transformation, delivered in partnership with Alcidion,

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How parliament can set the benchmark for responsible AI adoption

By Sam Peters, Chief Product Officer, ISMS.online

2025 is set to be the year in which the government and public sector entities more actively embrace AI within their operations.

Back in October 2024, Labour MP Nick Smith revealed that the House Authorities, alongside the House of Lords administration and Parliamentary Digital Service (PDS), have

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Scotland’s Deputy First Minister comments on Chancellor’s speech

Commenting on the Chancellor’s speech on kickstarting economic growth, Deputy First Minister, Kate Forbes said:

“I welcome the Chancellor’s attempt to outline an economic plan, after the very legitimate concerns around her approach to growth which have been raised by many since the UK Budget, in particular the damaging decision to raise employers’ national

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Health tech leaders set out their digital priorities for 2025

Leaders from across the health tech sector predict a year of accelerating digital transformation in the NHS; one that will increasingly be driven by AI. From the development of decision support and robotic surgery to a renewed focus on cybersecurity and data interoperability, Highland Marketing’s clients explore the trends that will shape the future

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Specialist reseller TripleComm adds Darkscope’s cyber threat intelligence to its solutions roster

UK specialist solutions provider TripleComm has added Darkscope’s cyber threat intelligence solutions to its long-standing roster of network-focused solutions. Darkscope’s portfolio adds specific cybersecurity capabilities to TripleComm’s services for the first time.

Chris Plastiras, director at TripleComm, commented: “We’re very selective about the solutions we choose for our clients, so it’s a measure of

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How the new government can use AI to transform the public sector

By James Johns, Head of Corporate Affairs, UK, Workday

The new Labour government has set its sights on growth. 

Prime Minister Keir Starmer and his Chancellor, Rachel Reeves, have repeatedly highlighted their ambitions to bolster the economy. Meanwhile, the word ‘growth’ featured a healthy 74 times in the King’s Speech laying out the government’s

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Digital transformation relies on data – but does the civil service really understand it?

By Neil Mclvor, Head of Data for Public Services at technology consultancy, esynergy

Neil Mclvor

Under its newly appointed Chief Strategy Officer, Gina Gill, the CDDO has now kicked off a project intended to solve urgent governmental issues around “data quality”. Whilst undoubtedly important, this overlooks a vital first step; that is, educating

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Highland Marketing becomes communications partner for HETT 2024

Leading health tech PR and marketing agency will provide media and content services for the conference, exhibition, and networking event, as it expands to become a “festival” of digital health  

Highland Marketing has been named as the communications partner for this year’s Healthcare Efficiency Through Technology show, which takes place at ExCeL London

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New State of Physical Access Control Report from HID

Five top technology trends in physical access control – looking ahead

HID, a worldwide leader in trusted identity and physical access control solutions, announces the 2024 State of Physical Access Control Report, identifying five key trends that are shaping the future of access control.

Produced by IFSEC Global in partnership with HID, the report

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