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If AI is widening the digital divide, what can be done to stop it?

AI’s increasing presence poses a real danger of making an already sizable digital literacy divide worse. Jon Rimmer, CXO at Mercator Digital, says governments and organisations have a responsibility to bridge this gap, explaining both why and how.

Jon Rimmer

New technology is designed – or at least is meant to be designed –

Continue reading If AI is widening the digital divide, what can be done to stop it?

Government learning lessons about AI from GOV.UK Chat experiment

By Sascha Giese, Tech Evangelist, SolarWinds

The Government Digital Service (GDS) – part of the Cabinet Office responsible for digital transformation in the UK – is exploring how generative artificial intelligence (AI) could improve the user experience of the government’s website.

Public sector IT experts are using generative large language models (LLMs) – the

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Bristow & Sutor win industry award for Webio partnership

Bristow & Sutor win industry award for Webio partnership – photo by Tangerine Photography.

The Midlands-based enforcement specialist was nominated for three categories at the Credit & Collections Technology Awards, held at the Midland Hotel in Manchester on Thursday 4th November. Alongside technology partners Webio, Bristow & Sutor were victorious in the Digital

Continue reading Bristow & Sutor win industry award for Webio partnership