A new free guide has been launched to help organisations that handle payment cardholder information. The jargon-free document explains the complexities of compliance to the Payment Card Industry Data Security Standard (PCI DSS) and what can be done to protect customers, their data and an organisation’s reputation. Developed by contact centre and secure payment experts at Eckoh, and available to the public sector through payment specialist allpay, the guide aims to provide essential information to help minimise card-not-present crime which is currently at an all-time high in the UK.
Simon Cook, Head of Compliance, allpay explains: “Data breaches are becoming increasingly commonplace, and the fines for the loss of personal records can run into millions of pounds. Potentially any organisation taking card payments over the telephone, web or mobile app, including councils and housing associations, are at risk. That’s why we felt it was essential to help reduce these risks by working with industry experts Eckoh to promote this free e-guide.”
Tony Porter, Head of Global Marketing, Eckoh explains: “As companies lock down their point of sale transactions, increase security in data centres and on websites, criminals are increasingly turning to the next weakest link. Crime targeting ‘card not present’ (CNP) transactions in the UK last year, was over £506 million and represented 75% of all card fraud and is set to rise to £680 million by 2020[1]
“PCI DSS compliance is relevant for any merchant or service provider accepting or processing payment cards. In the guide, we have outlined how to achieve PCI DSS compliance, ‘bust some myths’ and look at potential solutions to managing cardholder data securely. It is clear that organisations need to take rapid and aggressive action to prioritise making payments secure, and this guide can help those responsible for compliance make informed decisions.”
For further information and to download the free guide, please visit: www.allpay.net/our-solutions/credit-debit-cards/call-centre/call-masking/
[1] National Audit Office
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