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THE LATEST EDITION

November 2019
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Wiltshire Council takes a step into the future

Reporter: Stuart Littleford

Wiltshire Council has taken a significant step forward by welcoming the first of a team of virtual assistants (VAs) to its workforce. The VA team will complete high volume, repetitive but critical tasks to free up staff time so they can focus on activities that really make a difference to residents and

Continue reading Wiltshire Council takes a step into the future

East Suffolk and North Essex NHS Foundation Trust employs Thoughtonomy Virtual Workers alongside human teams to improve patient experience and boost employee satisfaction

Reporter: Stuart Littleford

Groundbreaking intelligent automation program highlights huge potential for realizing efficiency benefits rapidly across the NHS

Working with Thoughtonomy, ESNEFT has cut the time taken to process the first stage of each GP referral from 15-20 minutes down to five minutes. The program will eliminate the need for staff to spend more than

Continue reading East Suffolk and North Essex NHS Foundation Trust employs Thoughtonomy Virtual Workers alongside human teams to improve patient experience and boost employee satisfaction