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December 2009
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NHS Borders

The NHS Borders cover a large rural area in Southern Scotland. The Trust is centred on Borders General Hospital, Roxburghshire, which employs over 1,000 people and serves as a community hospital for the central Borders, with a catchment of some 100,000 resid […]

Nottingham County Council Strengthens Commitment to Skill's E-learning

Nottingham County Council (NCC) has made the decision to substantially increase its investment in online learning from SkillSoft, a leading provider of on demand e-learning and performance support solutions, in order to deliver more training to a wider range of employees, but at less cost than traditional classroom training. […]

Newham NHS Trust improves efficiency with outsourced transcription service through Dictate IT

Newham University Hospital NHS Trust is an Acute Hospital Trust based at Newham General Hospital (Plaistow), with some outpatient services located at the Shrewsbury Health (Forest Gate) and the Appleby (Canning Town) Centres. […]

Diabesity – Consuming Excessive NHS Resources

Diabesity – the increase in obesity-led type-2 diabetes- is demanding ever greater resources from health services globally. Whilst the NHS objective is to increase the management of such conditions in the community, the serious complications associated with diabetes result in numerous hospital admissions and out-patient appointments, whilst also reducing patients’ quality of life. […]

ESRI (UK) Launches New Version of CrimeAnalyst

ESRI (UK) has just launched the latest version of CrimeAnalyst, a complete Geographic Information System (GIS) analysis software package for policing and crime prevention. Developed with direct feedback from users, CrimeAnalyst 2.0 enables analysts to manage the increasing demands placed upon them by automating routine tasks and providing new powerful tools that allow them to conduct more in-depth analysis. […]

Intelligent Clinical Leadership in Mental Health

Dr Alex Horne, medical director at North East London NHS Foundation Trust examines why high quality business intelligence is critical to meeting the unique set of challenges being faced by Mental Health Trusts and to creating future clinical leaders […]


A six-month project to barcode the mechanical and electrical components of every bridge, road underpass, pedestrian subway and tunnel in the City of Westminster has just been launched. Multi-disciplined service provider FM Conway, working on behalf of the council, is currently in the process of attaching the 20,000 barcodes, similar to those found on food packaging, to thousands of components. […]

Feeling the squeeze?

Melanie Teal, Chief Executive of The Consortium, the UK’s largest independent provider of school supplies, with over 30,000 products from school stationery to school furniture, looks at how resource budgets can be consolidated and money can be saved how this can benefit the whole school or college. […]

Is your RFP fit for purpose..?

In our experience only 1 in 50 RFPs (Requests for Pricing) in the network and applications technology space calls specifically for performance testing to be part of the package. The rest focuses attention in detailing the product requirements, which will only answers the questions -What does your device do? and -What is its functionality?, not -Will it work with my network requirements? […]

Is the healthcare industry entering the perfect storage storm?

As we head into 2010 the healthcare sector is facing many challenges. Not only are budgets being cut but many institutions are faced with growing customer numbers. This means more customer data to manage. Sophisticated technology is also adding to the problem. […]

Efficiency through Flexibility

The news that council chiefs are set to quit amid budget and pension plan changes (Financial Times, Council Chiefs Set to Quit as Cuts Bite, 11 November issue) brings into the spotlight once more the issue of attracting the best and most qualified staff to senior roles when remuneration alone will not cut it. […]

Agency nurses – whats the problem?

Many agency nurses, who are an essential function of the NHS, are often treated as -second class citizens- something that needs to change to ensure maximum standards of care. That’s the message from the nurses we’ve surveyed at Arrows Group. […]

Maximising Asset Value in the NHS

NHS Trusts have come under increasing pressure to improve the management of several £100m of assets, from medical equipment onwards, in order to reduce spiralling litigation claims and deliver far greater accountability. But with information stored not only by Finance within the capital asset register but also duplicated across Medical Equipment and Estates departments, attaining a single view of asset history, including location, maintenance and value is impossible. […]