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June 2011
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Get it right!

Productivity is the new public sector watchword. From NHS to local government and police forces, chief executives are assessing just how to cope with an escalating workload with a fast declining budget and significant cuts in personnel.

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Innovation on a shoestring

We are emerging from the worst recession in 60 years and plans to repair battered public finances are well underway. The news agenda continues to be dominated by gloomy predictions that further public sector jobs will be lost and service users will suffer. However, Brian Redpath, Director of Public Sector at Nuance Communications asks whether this is the right focus, right now.

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DSE ' one law fits all

Jim Lythgow, director of strategic alliances at Specsavers Corporate Eyecare, explains the Display Screen Equipment regulations and their implications for public sector organisations:

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Getting a reasonable right of reply

Most editors recognise the need to give readers the right of reply if they have been criticised in a publication or a broadcast. But you may be sold short in terms of space, prominence and wording.

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