Residential Management Group (RMG) has worked successfully with staff and residents of Rosebery Housing Association Limited in Surrey to procure cleaning and grounds maintenance services that deliver real value for money, helping to make savings of 11 per cent for residents.
Says Jas Sidhu, Operations Director of RMG’s Public Sector Division: -We were instructed by Rosebery Housing Association to help them to procure the cleaning and grounds maintenance of all their 2,500 properties situated predominantly in Epsom and Ewell, and elsewhere in Surrey.
-Among the key priorities was to ensure compliance with best practice and relevant legislation, including OJEU, The Official Journal of the European Union, which is the central database for European public sector tender notices.
Over an 18-month period, RMG reviewed specifications and bills of quantities, addressed staff and resident involvement and trained them in the procurement process, and focused on improving services to residents, as well as ensuring value for money.
Sally Bayliss, Head of Housing and Customer Service at Rosebery comments: -The procurement exercise resulted in the contract being awarded to Connaught Environmental and achieving an overall saving of 11 per cent, which is an excellent outcome for residents.
She continues: -RMG assisted with implementation of the contract which has now been in place for a number of months. There has been a lot of positive feedback and compliments from residents during the first few months of the contract.
Honorata Rosser (Resident Board Member), Barry Chamberlain (Resident Board Member) and Peter Palmer (resident) worked closely with RMG to reduce costs for residents.
Barry Chamberlain comments: -The training on how to evaluate tenders was fascinating, informative and very professional and working with RMG was an extremely worthwhile experience. We’re very happy with the way the procurement process went and obviously delighted that it has resulted in savings on cleaning and maintenance.
Fellow Board Member at Rosebery Housing Association, Honorata Rosser, says: -RMG has helped us to make savings of around £35,000, which have been passed on to residents throughout our properties, which range from one bedroom flats to four-bedroom family homes, and also include four sheltered housing schemes for the elderly. We would definitely recommend them.
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