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We care what people say

Regardless of whether our interpreters are working in a home, hospital, council building, prison or a GP’s surgery, they always listen to what people say. They bring clarity to confusion, and help deliver vital public services to those who need them most. To those who are disorientated and frightened, such as asylum seekers or refugees,

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Yorkshire Ambulance Service Improves Patient Care, Reporting Efficiency and Carbon Footprint With Introduction of new Patient Transport Service technology

Yorkshire Ambulance Service has successfully implemented a pilot scheme across it Patient Transport Services (PTS).

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Webasto Heats Boss Cabin's Big Space

World-leading manufacturer of automotive, CV and marine heating, cooling and ventilation systems specialist Webasto has been selected by Boss Cabins to provide diesel powered interior heating for their new -Big Space- towable welfare cabin.

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BLAST FOOTAGE PROMPTS WARNING – amazing footage

West Yorkshire Fire and Rescue Service (WYFRS) has taken the bold step of releasing CCTV footage of the moment a house exploded, just yards from firefighters and the residents they rescued seconds earlier.

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PUBLIC SECTOR STRIKES

The present wave of public sector strikes is clearly stoked by a deep well of discontent among public service workers.

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DSE ' one law fits all

Jim Lythgow, director of strategic alliances at Specsavers Corporate Eyecare, explains the Display Screen Equipment regulations and their implications for public sector organisations:

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Keeping your staff's personal information safe online

Keeping your staff’s personal information safe onlineMedia law expert Cleland Thom warns of the dangers of mixing business with pleasure

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James saves the day with a beating

A wharehouse attached to Pingle Mill in Delph near Oldham was in danger of setting alight at the weekend.

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Taxpayers foot the bill for catalogue of errors on new Fire HQs

A Labour-dominated Select Committee has today slammed Labour Ministers for their botched plans to regionalise the fire service. It declares that the project has -been inadequately planned, poorly executed, and badly managed and a -catalogue of poor judgement and mismanagement.

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@Tweeting to the masses

Social media has taken the world by storm. More specifically, Twitter, with its simplicity and powerful outreach, has rapidly grown in popularity and usage. With the general election looming and public sector budgets tighter than ever, Adrian Moss, head of Web 2.0 at Parity, discusses the benefits of social media and how new communication mediums can be used effectively to engage voters, disseminate information and create an affinity with communities further and wider than previously possible.

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Fire Authority welcomes end to dispute

South Yorkshire Fire and Rescue Authority has today (March 5) welcomed the end to the industrial dispute over work hours. Chairman Cllr Jim Andrews says the Fire Authority is now looking forward to working with the management, unions and workforce to maintain and build on the -professional first class service provided to communities across South Yorkshire.

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How the fire service is driving efficiency through technology

As the consequences of economic slowdown take effect and the demands of environmental stewardship intensify, both public and private sector organisations are focused on realising efficiencies in every operational area. The Prime Minister has, in the past, referred to a “fourth technological revolution” for its power to act as a catalyst for a new way of working. Collaboration technology is doing exactly that and its multiple applications ensure that increased levels of efficiencies are achieved across the organisation on a day-to-day basis.

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Protecting the IT infrastructure of Britain's most dispersed emergency service network

Highlands & Islands Fire and Rescue Service (HIFRS) is the most northerly in the country, covering a geographical area of approximately 12,000 square miles providing a fire, rescue and community safety service to the populations of the Highlands, the Shetland Islands, the Orkney Islands and the Western Isles.

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Kent Fire Service 'Stand by Your Pan' Video

Kent Fire and Rescue Service (KFRS) has launched the musically-flavoured ‘Stand by Your Pan’ as a response to figures which highlight a particular risk to those who get peckish after a few drinks.

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Public Sector Document Management

Every day, local and national government and public sector departments manage millions of documents related to the individuals they deal with and the services they provide. Nick Rowley, managing director of workflow management company Oceanus discusses how to keep track of this countless correspondence, and how document management within the public sector must evolve to embrace new communication challenges.

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Fire Service Data Sharing

The UK Government’s modernisation agenda for the fire service (as outlined in the 2003 white paper “Our Fire and Rescue Service” which itself results from the 2002 Bain report) calls for a greater emphasis on fire prevention activities not least since the white paper recognised that 50 per cent of fire related deaths reportedly take place before the fire service is even called.

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