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East Suffolk and North Essex NHS Foundation Trust employs Thoughtonomy Virtual Workers alongside human teams to improve patient experience and boost employee satisfaction

Reporter: Stuart Littleford

Groundbreaking intelligent automation program highlights huge potential for realizing efficiency benefits rapidly across the NHS

Working with Thoughtonomy, ESNEFT has cut the time taken to process the first stage of each GP referral from 15-20 minutes down to five minutes. The program will eliminate the need for staff to spend more than

Continue reading East Suffolk and North Essex NHS Foundation Trust employs Thoughtonomy Virtual Workers alongside human teams to improve patient experience and boost employee satisfaction

Digitalisation: Businesses must mitigate against new, invisible risks

“Security systems must be up to date – particularly encryption and authentication technologies”

Written by Jon Fielding, Managing Director, EMEA Apricorn

Digital transformation is happening everywhere at breakneck speed. Each year brings a new development or a new technology that increases and evolves digital strategies worldwide. Of particular exposure to emerging risks are

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Five Ways Local Authorities Can Integrate Live Chat Into Digital Transformation

For GPSJ by Graham Jarvis – Freelance Business and Technology Journalist

Graham Jarvis

Gemma Baker

In June 2018 Salford City Council won the Digital Council of the Year and the overall Digital Leader accolades at the prestigious DL100 Awards ceremony during Digital Leaders week. The latter award was drawn from the

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Tackling the UK Government’s identity crisis

David Orme, SVP at IDEX Biometrics

The UK Government influences our lives on a daily basis through its plethora of public services, from the NHS and education to social benefits and national security. However, a re-occurring obstacle that presents a challenge for accessing these services is proving identity. There are also high instances of healthcare

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2018 Budget: GPSJ readers send us their comments

Reporter: Stuart Littleford

Government & Public Sector Journal readers have sent us their comments on today’s budget:

Ben Jackson, CEO of early payment provider, Oxygen Finance, said:

“Today was a missed opportunity for the Chancellor to deliver on his Spring Statement pledge to stamp out late payment. All we’ve had since

Continue reading 2018 Budget: GPSJ readers send us their comments

Digitalisation: Businesses must mitigate against new, invisible risks

Jon Fielding, Managing Director, EMEA Apricorn

By Jon Fielding, Managing Director, EMEA Apricorn

Digital transformation is happening everywhere at breakneck speed. Each year brings a new development or a new technology that increases and evolves digital strategies worldwide. Of particular exposure to emerging risks are organisations that use cloud services or solutions

Continue reading Digitalisation: Businesses must mitigate against new, invisible risks

ENGIE Establishes Responsible Business Charter and Independent Scrutiny Board

Reporter: Stuart Littleford

ENGIE, the leading energy and services Group, has established a new Responsible Business Charter and independent Scrutiny Board, further underlining the company’s commitment to operate to the highest economic, social and environmental standards.

The Charter ensures that ENGIE will make commitments in the four areas of fair business growth, transparency and accountability,

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ENGIE enters local authority energy white label market with Cheshire West and Chester Council’s ‘Qwest Energy’

ENGIE, the leading energy and services Group, has signed its first energy white label contract with a local authority – Cheshire West and Chester – to supply householders across the north-west of England from a new local energy platform called Qwest Energy.

The proposition sees ENGIE become the first private sector business to partner with

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2019 HSJ Partnership Awards will showcase education providers’ joint working projects with the NHS

Health Service Journal (HSJ), the news and information service for all healthcare leaders working in, for, or with the NHS, has expanded and enhanced its Partnership Awards for 2019, following the success of its inaugural programme earlier this year.

The newly launched 2019 Partnership Awards, which recognise private sector

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OutSystems Enables Hackney Council to Enhance Its Digital Services

Hackney Council can now build mobile applications 50 percent faster using the OutSystems platform

OutSystems, provider of the number one platform for low-code development, today announced that Hackney London Borough Council is using the OutSystems platform to enhance its digital services. Hackney Council is the local government authority for the London Borough of Hackney and

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Greater Manchester health and social care moves ahead with Shaping Cloud engagement

Stephen Dobson, interim chief digital officer for Greater Manchester Health and Social Care Partnership

Health and social care partnership set to make rapid procurement efficiencies whilst mapping out workforce and citizen benefits of moving to the cloud

Greater Manchester Health and Social Care Partnership (GMHSC Partnership) aims to deliver rapid savings and

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The Internet is still OK… sometimes

Justin Day, 6point6

The Government Digital Service gave its blessing to using the Internet instead of the Public Services Network in January 2017. But there’s danger in letting the solution define the requirements, says Justin Day of 6point6 Cloud Gateway.

In early 2017, the Government Digital Service (GDS) published a blog called “The

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Electric vehicle transition offers golden opportunity for Local Authorities to improve air quality

By Matthew Boulton, COO of Pivot Power

The public sector is grappling with the emerging public health crisis that is being caused by poor air quality in cities, resulting in an estimated 40,000 premature deaths each year in the UK. The electrification of transport is a powerful lever for reducing local pollution levels, whilst also

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How to make the most of the apprenticeship levy

How to make the most of the apprenticeship levy

In April 2017, legislation that presented a complete overhaul of how apprenticeship training in the UK is structured and delivered came into effect. The intention of the apprenticeship levy is to increase funding and boost the volume of apprenticeships available within the UK, both in public

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Retirement complex warms to super-safe Barlo LST radiators

Schaffer House, Maidenbower

Reporter: Stacy Clarke

A residential retirement development in West Sussex has replaced its outdated, inefficient radiators with highly efficient, ultra-modern low surface temperature (LST) models from Barlo Radiators – keeping vulnerable residents safe, warm and comfortable, while making substantial cost and carbon savings.

Schaffer House in Maidenbower is a sheltered

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Government leads the way in boosting AI innovation and research in the UK

Rahul Powar, CEO, Red Sift

By Rahul Powar, CEO, Red Sift

It hasn’t come as any great surprise that The Economist declared 2018 as the landmark year for Artificial Intelligence (AI). In 2017, the UK government made investment promises of over £100 million to the further development of artificial intelligence research and associated

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GRITIT celebrates national public sector Framework status

Reporter: Stuart Littleford

Award winning firm GRITIT has secured a valuable public sector framework award for the provision of Winter Gritting, Snow Clearance and Grounds Maintenance services.

Following a competitive tender process, GRITIT has been awarded a place on the YPO 827 Winter Maintenance Products and Services Framework for Lot 4 – Winter Gritting, Snow

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STATE-OF-THE-ART ASEPTIC MANUFACTURING FACILITY WINS AT THE CONSTRUCTING EXCELLENCE NORTH EAST AWARDS

Reporter: Stuart Littleford

BakerHicks, the multidisciplinary design and engineering company, is celebrating the success of one of its major pharmaceutical projects, the GSK Aseptic Manufacturing Facility, at the 2018 Constructing Excellence North East (CENE) Awards. GSK won the Client of the Year category for the project, which was also a finalist in both the Offsite

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FIRE SAFETY: HIGH ON THE AGENDA FOR HIGH RISE REFURBISHMENTS

Blackwall Reach

SAFETY checks have been carried out on hundreds of high rise buildings* in the last 12 months, with many having to be reclad to meet regulations*.

In June 2017, all local authorities and housing associations were told by the Department for Communities and Local Government to carry out safety checks on

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Zeta completes £2m LED upgrade for RBWM six months ahead of schedule

RBWM – Eton College background – SmartScape Macro

As part of its ‘spend to save initiative’ the Royal Borough of Windsor and Maidenhead (RBWM) awarded Bicester-based Zeta Specialist Lighting a £2m contract to replace all of its existing street lighting estate with energy-efficient LED luminaires.

The council’s overriding objective was to reduce both

Continue reading Zeta completes £2m LED upgrade for RBWM six months ahead of schedule