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Opening the lines of communication

Gail Franks is managing director of Summersault Communications, the employee and customer communication specialist whose clients include Danone, Lincolnshire County Council, Severn Trent Water and Siemens.

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Recruiting Private Sector Talent a priority

More than 80% of public sector organisations believe skills shortages in their organisation would be best filled by private sector workers, according to a new survey from leading recruitment company Hays. Employers based across public services divisions including education, central and local government, housing, the NHS, charities and not-for-profit stressed concern about lack of commercial talent, while 47% of respondents said there are widespread skill shortages generally and this needs to be addressed in order for quality services to be delivered.

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Public Recognition

‘CIPD research clearly shows that engaged employees perform better and are less likely to be absent or quit’, says John Sylvester, executive director of performance improvement company P&MM and head of its Motivation Division. He continues: ‘The public sector in particular tends to see higher levels of staff turnover and, with the cost of recruitment at around £7,750 per position (and even more for managers), it makes financial sense to invest in employee engagement.’

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