The Disclosure and Barring Service (DBS) has been ranked as the highest-rated public service organisation in the UK for customer satisfaction in the July 2022 UK Customer Satisfaction Index (UKCSI). The organisation also achieved this ranking in the January 2022 UKCSI.

The index is published twice a year by the Institute of Customer Service and

Continue reading The Disclosure and Barring Service recognised for a second time as the highest-rated public service organisation for customer satisfaction